Frequently asked questions
Do you accept returns?
Yes, we accept returns as long as you contact us within 7 days of receiving the product and returned within 14 days. There is a 15% restocking fee on each return and an additional $6.50 for shipping.
Does NytStnd work with the new iPhone and Apple Watch?
Yes - Both new devices charge the same way as previous generations. Wireless options are available as well!
Do International Orders get the 2 Day Shipping?
No, only US orders. International orders are shipped first class but take longer depending on the country because of their customs and regulations. We do not control the shipping times on international orders.
Are International Orders free shipping?
No. Only US Orders.
Do International Orders come with international wall plugs?
No. US plugs only. Adapters are available in your country.
Can I use the iPad slot to charge another iPhone?
Can I use an iPhone slot to charge my AirPods?
Do you support the 30 pin connectors of older Apple devices?
Does the new iPad Pro work with NytStnd?
Yes. Any Apple product using lighting cables works with NytStnd.
Do you have 7.5W Fast Wireless Charging?
Yes, that option is available in the drop down for every listing.
Can I upgrade my existing NytStnd to use Wireless?
Yes, our wireless charger works with any existing or new NytStnd product: https://www.etsy.com/listing/558635837/optional-add-wireless-charging-to-any?ref=shop_home_active_1
What is the ONE PLUG solution?
All models now come with an external USB hub that uses only one plug into your wall. No more power strips, etc. This begins shipping as of 3/15/18!